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  • Can you work directly with brands as well as glass manufacturers?
    Yes, we specialize in collaborating directly with brands and also with glass manufacturers that wish to offer decoration services to their clients.
  • Do you provide both glass and plastic decoration?
    Yes, we offer decoration solutions for glass, plastic, and aluminum vessels.
  • Do you provide paper/sticker labeling or shrink wrapping?
    Unfortunately we do not offer these services.
  • Can you handle small production runs?
    Absolutely. We can accommodate orders as small as 250 units per design specification or variant.
  • What industries do you serve (e.g., spirits, candles, cosmetics)?
    Dekor8 provides decoration services across various industries, including spirits, candles, beer, cosmetics, and skincare.
  • Can you pre-treat glass?
    Yes – we often work with glass that requires either cleaning or high-fire burn off due to contamination or high levels of cold-end powder coating. We offer vessel cleaning services and high-fire burn off to ensure your vessels are fit for decoration. If you require more information about glass treatment, please request our “Glass Treatment” PDF.
  • Do you offer pre-production samples?
    Yes, we provide pre-production samples that reflect our production quality. Sampling costs start at £100 per process, and we can produce up to 20 units for sample orders.
  • Do you handle project management from design to delivery?
    Absolutely. At Dekor8, we manage every aspect of the process, from the initial concept to the final production run. Each client is assigned a dedicated project manager, ensuring seamless communication and an efficient, stress-free experience.
  • What is the largest and smallest vessel size you can decorate?
    We can decorate vessels ranging from 5cl candles/2ml vials up to 3kg candles/40cl bottles.
  • What types of decoration services do you offer?
    We provide comprehensive decoration services, including full or ombre/faded spray coating in gloss, transparent, and matte finishes. We can match any Pantone code, whether coated or uncoated, and also offer color matching to existing products. Additionally, we specialize in organic silk screen printing, UV-cured printing, ceramic printing, hot-foil printing, and organic water transfer decals.
  • Can you replicate an existing design?
    Yes, we have extensive experience in replicating and refining existing market designs. We can work with your artwork to ensure it is compatible with our spray and print machinery while maintaining exceptional quality.
  • Do you offer guidance on which decoration technique is best for my product?
    Yes, with experience across hundreds of vessel shapes and sizes, we can recommend the most suitable decoration technique. We can also assess technical drawings from your glass/plastic supplier or measure your vessel in-house to determine the printable area.
  • Can you help us with the design process?
    Yes, we provide guidance on design possibilities specific to your vessels. We can also collaborate directly with your graphic designer to ensure the design aligns with your specifications and is compatible with our production methods.
  • What is ceramic printing, and how does it differ from other printing methods?
    Ceramic printing is a high-fired process that offers exceptional durability, making it ideal for glass products that require frequent washing or reuse. We also provide high-fire real platinum or gold mirror printing for an elevated, premium finish.
  • Can I provide my own artwork for printing?
    Certainly. We accept vectorized designs created in Adobe Illustrator, as these allow us to produce high-quality silk-screen frames for printing.
  • Do you offer expedited production services?
    While our production schedules require careful planning, we will make every effort to expedite urgent orders where possible. If you have an urgent request, please email Enquiries@Dekor8.co.uk with the details, and we will do our best to accommodate you.
  • What steps are involved in pre-production sampling?
    Once your formal quote is approved, we provide clear instructions on submitting your artwork, vessels, and purchase order. After producing your pre-production samples, we ship them with a unique Dekor8 code and a sample traceability sheet. This code ensures a seamless transition to full production when you're ready to proceed.
  • Can you handle unique or complex bottle shapes?
    Yes, we offer organic transfer decal solutions that allow us to apply intricate, multi-colour designs, including Pantone-specific inks and hot-foil prints, on uniquely shaped bottles.
  • What is your capacity for large production runs?
    Our factory has the capacity to handle over 10 million processes annually, with the flexibility to scale up if necessary.
  • How long does the production process take?
    Production timelines depend on the complexity of the design and the order quantity. However, we aim to deliver within 4 to 8 weeks of receiving your purchase order, glass, approved sample, and finalized design.
  • How do you ensure the quality of your decorations?
    Our trained quality control operatives conduct rigorous tests, including MEK surface tests, cross-hatch tape tests, and immersed water bath testing, throughout the whole production process. Each product undergoes additional inspection by a secondary quality control inspector to ensure consistent quality.
  • What happens if there’s an issue with the final product?
    While we strive to meet the highest quality standards, we understand that external factors may occasionally impact the final product. Any issues should be reported to your project manager within 14 days of receipt, and we will investigate and do our best to resolve the matter promptly. Note that we cannot accept liability for damage caused by secondary processes like filling or labelling. For optimal product integrity, we advise storing all goods in a climate-controlled warehouse to prevent condensation and exposure to extreme heat or cold, as such conditions can affect the coatings and overall product quality.
  • Can I see samples of your previous work?
    Yes, we can provide physical samples of our work, or you are welcome to visit our factory to view a range of our completed projects.
  • Do you offer warehousing or storage for completed orders?
    While we do not offer formal warehousing, we can accommodate temporary storage when necessary to delay shipment until you are ready for delivery.
  • Can you deliver internationally?
    Yes, we can arrange international delivery as needed.
  • Can I use my logistics provider to collect my order?
    Absolutely. Once your order is ready, simply provide your courier’s company name and collection date, and we will coordinate accordingly.
  • Do you manage shipping and delivery?
    Yes, we work with trusted transport networks to deliver your goods to your designated location, whether it’s your facility or a filler.
  • Do you provide packaging for decorated bottles?
    While a universal packaging solution is challenging due to the variety of vessels we decorate, we offer re-packing onto walled cardboard trays and bagging solutions to protect goods during transport.
  • Do you work with glass manufacturers, candle fillers or distilleries to provide decoration services to their clients?
    Yes, we collaborate with many glass manufacturers and fulfilment companies to offer seamless decoration services. Each manufacturer is assigned a dedicated project manager who oversees every detail, including stock management, artwork guidance, pre-production samples, and order fulfilment. This ensures a streamlined, efficient, and high-quality experience.
  • Is a deposit required for starting production?
    For substantial orders or those requiring large material purchases, we may request a deposit before commencing production.
  • What payment methods do you accept?
    Payments are accepted via BACS transfer to our business account. Please note that we do not accept card or cash payments.
  • How do you determine pricing for decoration services?
    Pricing is based on the complexity of your design, the order quantity, and the number of processes required. Your project manager will provide a detailed quote tailored to your specifications.
  • Do you offer discounts for bulk orders?
    Yes, we offer competitive pricing and discounts for orders exceeding 15,000 units, subject to the design specifications.
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Dekor8 @ Dekorprint

19A Anne Road
Smethwick, Birmingham

B66 2NZ

Phone

0121-790-0457

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